Stakeholder Contacts

  The communication status to the stakeholders has been reported to the Board of Directors on 2020/11/10.

Stakeholders Topics of Concern Comminucation Channel/Frequency Contacts

Employees

Financial information and revenue performance
Employee benefits and welfare
Workplace safety and health
Talent development

New employee training/Irregularly
Staff welfare committee meeting/Quarterly
Management and Staff Meeting/Quarterly
Legal and policy communication/Irregularly
Employee complaint channel/Always

HR Dept.
Alice Wu, Deputy Manager
+886-3-261-8000

hr@chilisin.com

Customers

Research and product developement
Customer relations management
Product roadmap update and discussion

Tracking customers' needs and product development progress via SAP system / Irregularly
Business meetings with key accounts/Monthly
Customer satisfaction survey and improvement/Annually
Product specifications update and discussion/Semi-Annually

Sales Dept.
CY Huang, VP
+886-3-261-8000

sales@chilisin.com

Shareholders/Investors

Financial information and revenue performance
Research and product development
Compliant with environmental policies and regulations

Shareholder meetings/Annualy
Investors meetings/ Irregulary

IR & PR Dept.
Kenny Chen,Manager
+886-3-261-8000

ir@chilisin.com

Suppliers

Restriction of hazardous substances
Environmental protection compliance

Supplier audit and assessment/irregularly
Supplier provided proof of environmental friendly materials/irregularly

Purchasing Dept.
Cindy Hu, Senior Manager
+886-3-261-8000

purchasing@chilisin.com

Media

Financial information and revenue performance
Compliant with local law/policies and regulations

News releases/Monthly
Media conferences/Irregularly
Media interviews/Irregularly

IR & PR Dept.
Kenny Chen,Manager
+886-3-261-8000

ir@chilisin.com

Local Government

Compliant with local law/policies and regulations

Corporate Website/Monthly
M.O.P.S/As required
Government held conferences/Irregulary

IR & PR Dept.
Kenny Chen,Manager
+886-3-261-8000

ir@chilisin.com